Solutions

Cover the entire customer journey

Pick the AI pattern that fits where your customers actually need help — from public discovery to internal team co-pilots.

Acquisition

Increase conversion rates and reduce the amount of incoming support tickets.

Retention and upsells

Improve retention, supercharge sales expansion, and deflect support tickets.

Self-service support

Offer your customers 24/7 support, in websites or client portal.

Co-pilot for support teams

Reduce support ticket handling time in customer support teams.

Features

One-stop-shop for your AI solution

Everything you need to ship AI in production — from no-code components to enterprise governance, all on one compliant foundation.

Agentic AI

Combine AI assistance, semantic search, and agentic tasks for 24/7 support.

No-code management

Easy UI integration with 20+ templates, automated AI training, and clear insights.

Integrates anywhere

Unlock your existing business systems with any of our 50+ connectors.

Privacy and security

Benefit from enterprise-grade privacy protection for European sectors.

Customers

Trusted by leaders

How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.

Visma Enterprise AS

Norway's leading ERP — modernized self-service with Unless.

Helping patients

After Zorgdomein deployed Unless, patient self-service surged within weeks.

Enhancing credit software

Financial service Onguard powers their support operations with Unless.

Ticket deflection at scale

Meet Sally, Kontek’s AI support colleague in a complex regulatory landscape.

Resources

Resources and support

Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.

Help center

Read how to get started of find advanced guides to help you using our platform.

Security and compliance

Privacy protection measures, security by design, and compliance guidelines.

Developer documentation

Find reference documentation for the javascript API.

The Unless cookbook

Bite-sized implementation examples for every stage of the customer lifecycle.

Pricing

Subscription plans

Transparent plans for every team size — start with a free pilot, scale to enterprise with a phased implementation plan.

High level plan overview

Our subscription plans cover your entire user journey with three use cases.

Additional services

We offer premium support, custom development and integrations.

Compare plans

Choose the right subscription plan with this feature comparison table.

Frequently asked questions

Check out the list of what others asked our sales reps.

Blog

Home isolation and remote work at Unless

Find out how Unless deals with remote work due to the Corona virus.

Play

Updated 17 April 2023

Transcript

Hi all, This is Sander, CEO at Unless.com. We are a startup from Amsterdam, providing a personalization platform for websites. As most of the people around us, we are in voluntary home isolation due to the virus outbreak.

Our quarantine period started last week. Thursday morning, we sent everybody home with the advise of meeting as few other people as possible: full social distancing.

So, we are currently operating fully remotely. Our company infrastructure is set up in such a way that this was easily achieved. We typically use online services for everything we do and we do not operate any local computers or servers. Typically, we rely heavily on Gitlab, Hubspot, and Google Apps for Business - and of course AWS.

Most importantly, we are cranking up communication to avoid the feeling of isolation. Most of the action takes place on Slack, with occasional Google Hangout meetings. We increased the number of all-hands digital stand-up meetings. We now meet up at least twice a day using Hangouts - with the entire team. Everybody gets to speak, and the format has been extended with a new first question for everybody: "How am I doing?".

There are some changes in our working schedule as well. For example, because his kids cannot go to school, our CTO adapted his working hours, so he can take care of them. Also, if we have to help others during the day, work shifts to evenings and the weekend.

We are learning as we go. I will continue to share our findings through video. In the meantime, we hope that you - and your family and friends - are okay! Let us know if we can help you, or your business. You can reach me at sander@unless.com or through DM.

We're here to help

Quick responses if you have an issue. Feel free to ask us anything — or ask our conversational AI a question.