Solutions

Cover the entire customer journey

Pick the AI pattern that fits where your customers actually need help — from public discovery to internal team co-pilots.

Acquisition

Increase conversion rates and reduce the amount of incoming support tickets.

Retention and upsells

Improve retention, supercharge sales expansion, and deflect support tickets.

Self-service support

Offer your customers 24/7 support, in websites or client portal.

Co-pilot for support teams

Reduce support ticket handling time in customer support teams.

Features

One-stop-shop for your AI solution

Everything you need to ship AI in production — from no-code components to enterprise governance, all on one compliant foundation.

Agentic AI

Combine AI assistance, semantic search, and agentic tasks for 24/7 support.

No-code management

Easy UI integration with 20+ templates, automated AI training, and clear insights.

Integrates anywhere

Unlock your existing business systems with any of our 50+ connectors.

Privacy and security

Benefit from enterprise-grade privacy protection for European sectors.

Customers

Trusted by leaders

How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.

Visma Enterprise AS

Norway's leading ERP — modernized self-service with Unless.

Helping patients

After Zorgdomein deployed Unless, patient self-service surged within weeks.

Enhancing credit software

Financial service Onguard powers their support operations with Unless.

Ticket deflection at scale

Meet Sally, Kontek’s AI support colleague in a complex regulatory landscape.

Resources

Resources and support

Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.

Help center

Read how to get started of find advanced guides to help you using our platform.

Security and compliance

Privacy protection measures, security by design, and compliance guidelines.

Developer documentation

Find reference documentation for the javascript API.

The Unless cookbook

Bite-sized implementation examples for every stage of the customer lifecycle.

Pricing

Subscription plans

Transparent plans for every team size — start with a free pilot, scale to enterprise with a phased implementation plan.

High level plan overview

Our subscription plans cover your entire user journey with three use cases.

Additional services

We offer premium support, custom development and integrations.

Compare plans

Choose the right subscription plan with this feature comparison table.

Frequently asked questions

Check out the list of what others asked our sales reps.

Compliance

Code of conduct

These guidelines embody our commitment to ethical integrity, social responsibility, and sustainable innovation.

Updated 5 November 2024

At Unless, our dedication to building a better society is demonstrated by operating ethically, socially responsibly, and sustainably, while adhering to all applicable laws.

Core Principles

  1. Legal Compliance: We commit to adhering to all applicable laws and regulations in the regions where we operate. This commitment extends to all locations and activities within our organization.

  2. Non-discrimination and Diversity: We prohibit unlawful discrimination in all work relationships. We strive to treat all employees equally, with respect, and promote diversity and inclusion throughout our organization.

  3. Fair and Equal Compensation: We ensure that all employees receive fair wages on time, in accordance with legal requirements, and guarantee equal pay for equal work. Our compensation meets or exceeds living wage standards.

  4. Employee Well-being and Development: We commit to ensuring compliance with legal standards for working hours, breaks, rest periods, and leave, including maternity and paternity leave, promoting our employees' well-being and development.

  5. Health and Safety: We provide a working environment that is physically, psychologically, and socially safe for all employees.

  6. Human Rights: We respect and uphold internationally recognized human rights and actively work to avoid any form of human rights violations, including forced labor, modern slavery, and child labor.

    • Forced Labor and Modern Slavery: We ensure that all employment is voluntary, without threats or coercion.

    • Child Labor: We do not employ underage workers. We ensure young workers are not subjected to hazardous work and that their education is not compromised.

    • Freedom of Association and Collective Bargaining: We respect our employees' rights to form and join organizations and engage in collective bargaining.

  7. Privacy and Security: We protect the privacy and security of data related to Unless, our customers, and partners, adhering to relevant legislation.

  8. Confidential Information and Intellectual Property: We secure and protect confidential and proprietary information, using it only for authorized purposes.

  9. Anti-corruption and Bribery: We maintain a zero-tolerance policy for corruption. We take reasonable measures to prevent and detect corruption in all business dealings.

  10. Environmental Management: We proactively address environmental challenges and work to reduce our environmental impact while promoting sustainability, including:

  • Identifying and mitigating climate change risks and biodiversity loss.
  • Minimizing waste and adopting circular economy principles.
  • Reducing business travel, especially air travel.
  • Transitioning to renewable energy where possible.
  • Enabling low-carbon choices for consumers and employees.

Our Code of Conduct reflects our commitment to ethical practices and sustainability, guiding our actions and decisions as a leading technology company. For more details, employees and partners are encouraged to refer to the Unless Sustainability policy. Any suspected violations should be reported immediately through our designated communication channels.

We're here to help

Quick responses if you have an issue. Feel free to ask us anything — or ask our conversational AI a question.