Solutions

Cover the entire customer journey

Pick the AI pattern that fits where your customers actually need help — from public discovery to internal team co-pilots.

Acquisition

Increase conversion rates and reduce the amount of incoming support tickets.

Retention and upsells

Improve retention, supercharge sales expansion, and deflect support tickets.

Self-service support

Offer your customers 24/7 support, in websites or client portal.

Co-pilot for support teams

Reduce support ticket handling time in customer support teams.

Features

One-stop-shop for your AI solution

Everything you need to ship AI in production — from no-code components to enterprise governance, all on one compliant foundation.

Agentic AI

Combine AI assistance, semantic search, and agentic tasks for 24/7 support.

No-code management

Easy UI integration with 20+ templates, automated AI training, and clear insights.

Integrates anywhere

Unlock your existing business systems with any of our 50+ connectors.

Privacy and security

Benefit from enterprise-grade privacy protection for European sectors.

Customers

Trusted by leaders

How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.

Visma Enterprise AS

Norway's leading ERP — modernized self-service with Unless.

Helping patients

After Zorgdomein deployed Unless, patient self-service surged within weeks.

Enhancing credit software

Financial service Onguard powers their support operations with Unless.

Ticket deflection at scale

Meet Sally, Kontek’s AI support colleague in a complex regulatory landscape.

Resources

Resources and support

Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.

Help center

Read how to get started of find advanced guides to help you using our platform.

Security and compliance

Privacy protection measures, security by design, and compliance guidelines.

Developer documentation

Find reference documentation for the javascript API.

The Unless cookbook

Bite-sized implementation examples for every stage of the customer lifecycle.

Pricing

Subscription plans

Transparent plans for every team size — start with a free pilot, scale to enterprise with a phased implementation plan.

High level plan overview

Our subscription plans cover your entire user journey with three use cases.

Additional services

We offer premium support, custom development and integrations.

Compare plans

Choose the right subscription plan with this feature comparison table.

Frequently asked questions

Check out the list of what others asked our sales reps.

Article

How to view component insights

Find out how you can view the insights for your components, including views, clicks, and closes.

Updated 18 February 2025

Once you’ve added a component and it’s been live for awhile, it’s likely that you’ll want to see how its performing.

At the components tab, you can click on the component you’d like to see insights for which will bring you to the view below.

Here you can select a date range for which you’d like to see insights as well as if you’d like to see the numbers for all, new, or returning visitors. You can click around and see statistics for how many views a component got, how many times it was closed, and how many primary and secondary clicks were received.

Component insights

You can also check the cumulative box to see numbers added up over time instead of per day. An example of this can be seen below.

Component insights cumulative

If you scroll down the page, you can see the version history of your component on the left, where you can see older versions of the component and revert to them if necessary. On the right is an activity log that enables you to keep track of what changes were made, when, and by who.

Component versions and activity

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