A step-by-step guide to define business goals before implementing AI
Set your business up for AI success—learn how to define clear goals before implementing Unless in your organization.
Solutions
Cover the entire customer journey
Pick the AI pattern that fits where your customers actually need help — from public discovery to internal team co-pilots.
Acquisition
Increase conversion rates and reduce the amount of incoming support tickets.
Retention and upsells
Improve retention, supercharge sales expansion, and deflect support tickets.
Self-service support
Offer your customers 24/7 support, in websites or client portal.
Co-pilot for support teams
Reduce support ticket handling time in customer support teams.
Features
One-stop-shop for your AI solution
Everything you need to ship AI in production — from no-code components to enterprise governance, all on one compliant foundation.
Agentic AI
Combine AI assistance, semantic search, and agentic tasks for 24/7 support.
No-code management
Easy UI integration with 20+ templates, automated AI training, and clear insights.
Integrates anywhere
Unlock your existing business systems with any of our 50+ connectors.
Privacy and security
Benefit from enterprise-grade privacy protection for European sectors.
Customers
Trusted by leaders
How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.
Visma Enterprise AS
Norway's leading ERP — modernized self-service with Unless.
Helping patients
After Zorgdomein deployed Unless, patient self-service surged within weeks.
Enhancing credit software
Financial service Onguard powers their support operations with Unless.
Ticket deflection at scale
Meet Sally, Kontek’s AI support colleague in a complex regulatory landscape.
Resources
Resources and support
Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.
Help center
Read how to get started of find advanced guides to help you using our platform.
Security and compliance
Privacy protection measures, security by design, and compliance guidelines.
Developer documentation
Find reference documentation for the javascript API.
The Unless cookbook
Bite-sized implementation examples for every stage of the customer lifecycle.
Pricing
Subscription plans
Transparent plans for every team size — start with a free pilot, scale to enterprise with a phased implementation plan.
High level plan overview
Our subscription plans cover your entire user journey with three use cases.
Additional services
We offer premium support, custom development and integrations.
Compare plans
Choose the right subscription plan with this feature comparison table.
Frequently asked questions
Check out the list of what others asked our sales reps.
Help center
Strategic planning
Considerations to prepare for an AI project with Unless.
Preparing your organization for AI: roles and functions
Discover the essential roles your team needs to successfully implement and manage an Unless AI project from start to finish.
Conducting critical reviews: security and privacy considerations
Ensure security and compliance by understanding which risks Unless covers for you - and which your organization must manage.
ROI and TCO calculation: measuring financial impact of AI with Unless
Quickly assess the true financial impact of AI in customer support with ROI and TCO calculators designed for Unless users.
We're here to help
Quick responses if you have an issue. Feel free to ask us anything — or ask our conversational AI a question.