Solutions

Cover the entire customer journey

Pick the AI pattern that fits where your customers actually need help — from public discovery to internal team co-pilots.

Acquisition

Increase conversion rates and reduce the amount of incoming support tickets.

Retention and upsells

Improve retention, supercharge sales expansion, and deflect support tickets.

Self-service support

Offer your customers 24/7 support, in websites or client portal.

Co-pilot for support teams

Reduce support ticket handling time in customer support teams.

Features

One-stop-shop for your AI solution

Everything you need to ship AI in production — from no-code components to enterprise governance, all on one compliant foundation.

Agentic AI

Combine AI assistance, semantic search, and agentic tasks for 24/7 support.

No-code management

Easy UI integration with 20+ templates, automated AI training, and clear insights.

Integrates anywhere

Unlock your existing business systems with any of our 50+ connectors.

Privacy and security

Benefit from enterprise-grade privacy protection for European sectors.

Customers

Trusted by leaders

How regulated-Europe brands — from Visma to Onguard — turned customer success into a revenue engine with Unless.

Visma Enterprise AS

Norway's leading ERP — modernized self-service with Unless.

Helping patients

After Zorgdomein deployed Unless, patient self-service surged within weeks.

Enhancing credit software

Financial service Onguard powers their support operations with Unless.

Ticket deflection at scale

Meet Sally, Kontek’s AI support colleague in a complex regulatory landscape.

Resources

Resources and support

Documentation, articles, and recipes for getting the most out of your Unless deployment — plus a help desk when you need a human.

Help center

Read how to get started of find advanced guides to help you using our platform.

Security and compliance

Privacy protection measures, security by design, and compliance guidelines.

Developer documentation

Find reference documentation for the javascript API.

The Unless cookbook

Bite-sized implementation examples for every stage of the customer lifecycle.

Pricing

Subscription plans

Transparent plans for every team size — start with a free pilot, scale to enterprise with a phased implementation plan.

High level plan overview

Our subscription plans cover your entire user journey with three use cases.

Additional services

We offer premium support, custom development and integrations.

Compare plans

Choose the right subscription plan with this feature comparison table.

Frequently asked questions

Check out the list of what others asked our sales reps.

Integration

Google drive

Pull your Google drive knowledge base articles into Unless to use as sources for your AI.

Updated 29 July 2025

When preparing content for your AI, you can use different data sources. Out of the box, we can ingest your website content, you can upload PDFs, and manually create FAQ entries. Now with our direct Google drive integration, it is possible to directly pull documents from Google drive and use them as source material for your AI to search, retrieve, and formulate answers with.

Before continuing, please read the required Third Party Usage Policy for Google Drive integrations.

Security Notice

Create a dedicated Google account for this integration rather than connecting your primary account. This limits access to only the specific folders you choose to share, enhancing security and data protection. Do not directly connect your own Google account.

How to integrate

Once at the Integrations tab of your Unless dashboard, you can select “Configure” for the Google drive integration. This will open a popup where you can connect your Google drive account and set up the integration. Once the integration is active, you'll find a new "Add Google drive documents" option in the "Add training source" dropdown in the AI zone.

CRM Integrations

Related content

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